Frequently Asked Questions

How do I order tires? Simply select the right tires from the catalog, add them to your cart and follow the checkout steps. There you enter your address and choose a payment method. How long does delivery take? Delivery is usually made within 2 to 3 business days after receipt of payment. What are the shipping costs? Shipping costs are 13.00 EUR per tire or 40.00 EUR per complete wheel set. For orders of 100.00 EUR or more, delivery within Germany is free of charge. What payment methods are accepted? We accept bank transfer, credit card, PayPal, instant bank transfer and purchase on invoice. Can I return my order? Yes, you have 30 days to return unused and complete goods. How do I know which tires fit my vehicle? Use our tire finder or search function. Alternatively, we will be happy to help you by phone at +49 2051 461561. Are the prices shown including VAT? Yes, all prices include statutory German VAT. Do you have any further questions? Write to us at info@asphaltpionier.de or call us at +49 2051 461561.